The M3 API's does not always allow to pass in the responsible (RESP) or (CHID) in the API then the responsible becomes the Service Account user instead. A workaround is to pass the logged on User ID as USD1 (user defined field 1 in MHS852/G) and link it in MWS070 (if on CE or possibly a late version of 13.4).
M3 settings
| CRS021 |
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| This removes any invalid links to interface transactions that got stuck with an error message |
| CMS005 |
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| CRS021 (F4 and work with from MWS070) |
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